Wake Life information

Privacy Policy

How Wake Life handles personal information shared through a booking enquiry or private charter.

1 · Information collected

Information needed to respond to you.

Wake Life may collect the details you provide when you call, text, email or submit an enquiry. This can include your name, email address, phone number, preferred date, group size, riding experience and any notes you choose to share.

This website does not provide online checkout. If payment is arranged separately, Wake Life does not store credit-card details on this website.

2 · How it is used

Used to plan and deliver your charter.

Wake Life uses personal information to reply to an enquiry, confirm and manage a booking, tailor a private charter, communicate about a change to a booking, and meet reasonable operational or legal requirements.

Wake Life will only send marketing or newsletter emails where you have chosen to receive them.

3 · Sharing & security

Not sold to third parties.

Wake Life does not sell or disclose customer data to third parties for their own marketing purposes. Information may be shared only where necessary to provide the service, comply with law, protect people or property, or where you have agreed.

Reasonable steps are taken to keep personal information secure. No website or electronic system can be guaranteed completely secure, so guests should avoid sending unnecessary sensitive information by email or text.

4 · Marketing

Only if you opt in.

Wake Life will send newsletters or marketing emails only if you explicitly opt in. You can unsubscribe at any time by using the unsubscribe option in a marketing email or by contacting Wake Life directly.

5 · Access & correction

Your information.

You may ask Wake Life what personal information it holds about you and request that inaccurate information be corrected. Contact Wake Life using the details below.

6 · Contact

Privacy questions.

For privacy questions or requests, email [email protected] or call 021 762 743.

This policy should be reviewed before the site goes live if Wake Life introduces online booking, payment processing, analytics, advertising pixels, newsletters or other third-party services.